Refund Policy

We gladly accept any unused, unwashed items with tags within 15 days of purchase for a refund or exchange.

Return Instructions

1. Return Process
- Please include a copy of your Cash on Delivery slip and mention the reason for returning the items by contacting us at 0316-0040038
- You are responsible for returning the items via a traceable delivery service, such as courier or registered post, at your own expense.

2. Non-refundable Charges
- Delivery charges are non-refundable.

3. Processing Time
- Refund requests will be processed within 7-15 working days after we receive the returned items.

Required Information for Returns

- Order number
- Image/video of defective items

If you have any questions regarding our refund policy, please feel free to contact us at 0316-0040038 or email us at info@pakquensis.com